Shipping and returns

Shipping your package

Packages are generally dispatched within 2 days (3 days in some cases) after receipt of payment made online. The same period is valid for payments on delivery or when the order is made available at a relay point (in store).

Packages are shipped via " Amana Service " with a tracking number and delivered with signature. Shipping costs include preparation and packaging as well as postage. Preparation fees are fixed, while shipping fees vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot group two orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are appropriately sized and your items are properly protected.